Lifestyle & experiences:
Terms & Conditions
1) Steps to avail the airport pick/drop (India location) benefit:
You are requested to share the details of your travel with your Private Banker or Service
Relationship Manager.
Terms & conditions: Airport pick/drop (India location) benefit
- Chauffeur Service constitutes a booking from an airport to one (1) address in the City
Centre (and vice versa).
- All Limousine services are required to be reserved 48 hours in advance of scheduled
service time.
- Reservation confirmation will be sent to client via SMS and/or email within 15 minutes
after receiving client’s reservation.
- Driver and car details will be sent to client via SMS and/or email at least 3 hours
prior client’s reserved/scheduled pickup time.
- No additional pick up and drop off points are allowed for all Limousine service.
- Waiting time - 45 minutes of free waiting time is allotted at the time of pick up from
the airport or Hotel. Over 45 minutes of waiting time, extra charges applicable.
- Infant seat/child seat is chargeable extra per seat, subject to availability.
- Additional surcharges are applicable for Limousine Services exceed 40 kms kilometre
mileage inclusion.
- Type of vehicles used for each category as follows: Comfort category: Premium Sedan or
SUV or similar.
2) Steps to avail the meet & greet services at domestic airport
locations:
You are requested to share the details of your travel with your Private Banker or Service
Relationship Manager to book avail meet & greet services.
Terms & conditions: Meet & greet
- Meet & Greet Service constitutes either an arrival or departure service whereby an
escort will be present to assist client through immigration and security clearance, and
expedite the process (if available) at the airport.
- All Meet & Greet services are required to be reserved 72 hours in advance of
scheduled service time.
- Reservation confirmation will be sent to client via SMS and/or email within 15 minutes
after receiving client’s reservation.
- Details of the Meet & Greet Service will be sent to client via SMS and/or email at
least 3 hours prior client’s reserved/scheduled pickup time.
- Any cancellation or change to the timing for Meet & Greet service are required to be
made at least 48 hours in advance of scheduled meetup/service time, failing which any
change in timing will not be accommodated, and no refunds will be provided for
cancellation.
- Service Partner and the Meet & Greet concierge shall not be howsoever responsible
for client arriving late to the airport resulting in denied check-in, denied boarding of
the aircraft, or missing of the flight.
- Meet & Greet Service operating hours are subject to each airport’s operational
restrictions.
3) Steps to avail the golf sessions benefits:
You are requested to share the golf session request with your Private Banker or Service
Relationship Manager to avail of the benefit.
Golf course & coaching facility names:
# |
Golf Course |
City |
1 |
Kalhar Blues & Greens |
Ahmedabad |
2 |
Kensville Golf & Country Club |
Ahmedabad |
3 |
Gulmohar Greens Golf And Country Club |
Ahmedabad |
4 |
Glade One Golf Club |
Ahmedabad |
5 |
Clover Green Golf Club |
Bangalore |
6 |
Zion Hills Golf Country |
Bangalore |
7 |
Prestige Golfshire Club |
Bangalore |
8 |
Panchkula Golf Course |
Panchkula |
9 |
Golden Greens Golf & Country Club |
Gurgaon |
10 |
Karma Lakelands Golf Club |
Gurgaon |
11 |
Classic Golf & Country Club |
Gurgaon |
12 |
Boulder Hills Golf & Country Club |
Hyderabad |
13 |
Premium Golf Course Kolkata |
Kolkata |
14 |
Jaypee Greens Golf Club-Indian |
Noida |
15 |
Jaypee Greens Golf Club-Expat |
Noida |
16 |
Jaypee Wish town golf club |
Noida |
17 |
The Poona Club Golf Course |
Pune |
18 |
9 Aces Golf Greens Academy |
Mumbai |
19 |
Prestige Augusta Golf Village |
Bengaluru |
20 |
The Gaekwad Baroda Golf Club |
Baroda |
21 |
The Belvedere Golf & Country Club |
Ahmedabad |
22 |
Pinewoods Golf Club |
Pune |
23 |
Aambay Valley |
Mumbai |
24 |
Oxford Golf Resort |
Pune |
# |
City |
Coaching Facility |
1 |
Noida |
Noida Golf Course |
2 |
Delhi |
Qutab Golf Course |
3 |
Delhi |
Sirifort Sports Complex |
4 |
Pune |
The Poona Club Golf Course |
5 |
Chennai |
AKDR Golf Village |
6 |
Hyderabad |
Boulder Hills Golf & Country Club |
7 |
Gurgaon |
Golden Greens Golf & Resorts |
8 |
Noida |
Jaypee Greens Golf Course |
9 |
Gurgaon |
Karma Lakelands Golf Club |
10 |
Ahmedabad |
Kensville Golf & Country Club |
11 |
Mumbai |
Golden Swan Country Club |
12 |
Bangalore |
Prestige Golfshire Club |
13 |
Kolkata |
Protouch Golf Academy |
14 |
Chandigarh |
Panchkula Golf Course |
15 |
Ahmedabad |
Gulmohar Greens Golf And Country Club |
16 |
Ahmedabad |
Kalhaar Golf Club |
17 |
Gurugram |
Hamoni |
18 |
Mumbai |
Bombay Presidency Golf Club |
19 |
Ahmedabad |
Gulmohar Greens Golf & Country Club |
20 |
Mumbai |
Let's Golf |
Terms & conditions: Golf sessions
- This facility/benefit is being facilitated through our Golf service provider and the
booking shall be processed through the service provider.
- The Golf program is not a golf club membership and is not to be regarded as a golf club
membership.
- Acceptance of requests for bookings for golf games are subject to availability and will
be accepted at the discretion of the golf clubs/ golf instructors.
- All bookings are to be made through Europ Assistance Concierge platform and must not
contact the golf clubs or golf instructors directly.
- Any request for changes to confirmed booking time slots are subject to availability and
will be accepted at the discretion of the golf clubs / golf instructors.
- All enquiries for golf games have to be booked at least 4 days in advance. Without a
prior 4-days advance notice, we will not be able to honour the booking requests under
any circumstance.
- Any Game/Lesson cancelled on a notice of less than 48hrs, shall be considered as a no
show
- The Program is valid for golf course access only. Clients and/or their guests will not
have access to the other facilities at the golf clubs.
- Clients and their guests must follow all club & establishment usage rules including
limits of access to use club facilities and dress code as applicable to Green Fee
players.
- To the fullest extent permissible by law, each participating client releases Europ
Assistance from any claim, loss, damage, cost or expense (including any claim for legal
expenses) sustained or incurred by him/her in connection with his/her participation in
the Program.
- Europ Assistance do not underwrite or warrant the services performed by the golf
courses/golf learning facilities/golf instructors and shall not be liable in any manner
whatsoever for any deficiency, delay or imperfection in such services or for any loss or
damage that may be suffered, or for any personal injury to a client directly or
indirectly by use or non -use of the services provided by the golf club/golf learning
facility/golf instructor under this Program.
- Cardholders are not permitted to invite/entertain any guests in the Golf Club premises.
- Booking will be processed on a best effort basis and Europ Assistance does not assume
any responsibility or liability for booking requests which are not confirmed due to any
reason whatsoever.
- Bookings are not transferrable.
- Tournament dates at courses are blackout dates and no bookings shall be available during
these dates.
- The Program is valid for golf course access only to individual golfers and is not valid
for any Group Bookings, unless specified so.
- Europ Assistance and the Golf service partner reserve their absolute rights to alter/
withdraw any of the terms and conditions of the Program at any time without prior notice
to the client.
- These Terms and Conditions are governed by and shall be construed in accordance with the
laws of Indian courts. These Terms and Conditions and an arrangement herein shall be
subject to applicable RBI guidelines issued from time to time and prevailing law and
regulations.
4) Steps to avail the concierge services for invite-only events and
experiences across the globe
You are requested to share your request with your Private Banker or Service
Relationship Manager to avail the services.
Terms & conditions: Concierge services for invite-only events and
experiences across the globe
- All the bookings are to be made at least 72 hours prior to the scheduled service usage.
- Rescheduling is subject to availability of service.
- Cancellation and refund as per policy at the time of booking
- We are not responsible for any changes, cancellations, or rescheduling of events listed
on our platform.
- The content of the event listings, including descriptions, dates, times, and locations,
is provided by event organizers and we do not verify or endorse such information
- Any ticket purchases or registrations for listed events are subject to the terms and
conditions set by the event organizers, and we are not liable for any issues or disputes
arising from such transactions
- We reserve the right to remove or modify event listings at our discretion without prior
notice
- Users agree not to misuse, abuse, or manipulate the listed event service or engage in
any fraudulent or illegal activities
- We reserve the right to suspend or terminate user accounts that violate these terms and
conditions or engage in any harmful or disruptive behavior on our platform